Our approach
Aeromax uses the Web Content Accessibility Guidelines (WCAG) 2.2 as a reference for continued improvement. This statement does not claim or certify complete conformance with a particular level. We review issues and prioritize barriers that prevent people from obtaining information or contacting us.
Measures used on this site
- Semantic page structure and descriptive headings
- Keyboard-accessible navigation and visible focus indicators
- Labels and instructions for public forms
- Text alternatives for meaningful images and icons where appropriate
- Responsive layouts that support smaller screens and browser zoom
- Colour choices intended to maintain readable contrast
- Support for reduced-motion preferences
- English and French website paths
Known limitations and third-party content
External websites, maps, social networks, government documents and customer or software portals linked from this site are operated by other organizations and may not provide the same accessibility experience. Some older or third-party PDF documents may also present barriers. Contact Aeromax if you need help accessing information linked from this website.
Request assistance or another format
If a page, form or document is difficult to use, contact Aeromax. We will work with you to provide the information through a practical alternative when reasonably possible, such as by telephone or email. Please identify the page or content, the barrier encountered and the format or assistance that would help. You do not need to disclose a diagnosis or disability.
Accessibility feedback
Send accessibility feedback or an assistance request through any of the methods below. Aeromax will route it to the appropriate person for review.
- Emailinfo@aeromax.ca
- Telephone+1 (450) 688-7171 or toll-free +1 (888) 558-4355
- Mail or in person4636 Louis B. Mayer, Laval, QC H7P 6E4, Canada
- Business hoursMonday to Friday, 8 a.m. to 6 p.m. ET
If you require a response, include a contact method. Avoid sending sensitive personal or medical information that is not needed to address the barrier.
Reference standards and privacy authorities